นโยบายการจัดส่ง

Shipping Policy

Order Processing & Shipping Time

  • Orders are processed within 1–5 business days, excluding weekends and holidays.

  • Orders are shipped from our fulfillment location in China.

  • After your order has been shipped, standard delivery usually takes 12–25 business days, depending on the destination, local delivery conditions, and customs clearance.

  • Delivery times are estimates and may vary by destination.

Shipping Rates & Methods

We currently offer standard international shipping.

  • Orders under $50.00: Shipping fee of $6.99

  • Orders of $50.00 or more: Free shipping

  • Estimated delivery time: 12–25 business days

Available shipping destinations are limited to the countries and regions currently covered by our shipping service.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on the destination country and local regulations.

Any applicable customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance may cause additional delays that are outside our control.

Address & Delivery Issues

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and transportation process.

If your package is significantly delayed or appears to be lost, please contact us with your order number and tracking information so we can assist you with the issue.

Customs delays, carrier delays, weather conditions, and other circumstances beyond our reasonable control may affect delivery times.

Shipping Damage & Claims

Please inspect your package as soon as it arrives.

If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the damaged packaging and product.

Approved claims for damaged items are handled according to our Return & Refund Policy.

For shipping-related questions, please contact us using the customer service email provided on our website.