Terms of Service

Last Updated: September 19, 2026

Welcome to YUAN YI TANG. These Terms of Service (“Terms”) govern your access to and use of the YUAN YI TANG website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not use the website to:

• Violate any applicable law or regulation

• Infringe the rights of another person or business

• Attempt to gain unauthorized access to our website or systems

• Introduce viruses, malware, or other harmful code

• Interfere with the operation or security of the website

• Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, specifications, and prices displayed on our website are accurate.

However, actual product colors and appearance may vary slightly due to lighting, photography, screen settings, device displays, and other factors.

Product availability, specifications, descriptions, and prices may change from time to time.

We reserve the right to discontinue products or limit the quantity of products available for purchase.

3. Orders and Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, or inaccurate order information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

4. Pricing and Payment

All prices displayed on our website are shown in USD unless otherwise stated.

Prices may change without prior notice, but changes will not affect orders that have already been accepted.

Available payment methods are displayed during checkout.

You agree that all payment and billing information you provide is accurate and complete.

5. Shipping

Orders are generally processed within 1–5 business days, excluding weekends and holidays.

After shipment, standard delivery is estimated at 12–25 business days, depending on the destination, local delivery conditions, and customs clearance.

Our current shipping rates are:

• Orders under $50.00: $6.99 shipping

• Orders of $50.00 or more: Free shipping

Shipping is available only to the countries and regions currently covered by our shipping service.

For additional information, please refer to our Shipping Policy.

6. Customs, Duties and Import Charges

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, such charges are the responsibility of the customer.

Customs clearance may also affect delivery times.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

We currently accept returns primarily for eligible quality-related issues and shipping damage, subject to the conditions described in our Return & Refund Policy.

For damaged items, customers should contact us within 24 hours of delivery with clear photographs of the damaged package and product.

Approved return requests must receive prior authorization before the item is sent back.

Please review our Return & Refund Policy for complete conditions and procedures.

8. Cancellations

If you need to request cancellation of an order, please contact us as soon as possible.

Once an order has been processed or shipped, cancellation may no longer be possible.

Any eligible cancellation or refund will be handled according to our applicable policies and the circumstances of the order.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, product images, graphics, logos, designs, photographs, videos, and other materials, is owned by or licensed to YUAN YI TANG.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, shipping providers, or other external platforms.

We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services is subject to the terms and policies of the relevant third party.

11. Accuracy of Information

We make reasonable efforts to provide accurate and current information on our website.

However, occasional typographical errors, inaccuracies, omissions, or outdated information may occur, including information relating to product descriptions, prices, availability, shipping, and promotions.

Where permitted by applicable law, we reserve the right to correct errors and update information when necessary.

12. Website Availability

We do not guarantee that our website or its features will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify website functions for maintenance, updates, technical reasons, or other operational needs.

13. Limitation of Liability

To the fullest extent permitted by applicable law, YUAN YI TANG shall not be liable for indirect, incidental, consequential, or other losses arising from your use of the website or products purchased through the website, except where such liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your violation of these Terms or applicable laws.

15. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with the applicable revision date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Severability

If any provision of these Terms is determined to be